Privacy Policy
Last updated: October 15, 2026
1. Introduction
LunchOnLine.us ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform and services.
By using LunchOnLine.us, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
• Name, email address, phone number
• Business name, address, and billing information
• Payment method details (processed securely)
• Delivery preferences and dietary requirements
2.2 Account Information
• Username and password (encrypted)
• Team member information for business accounts
• Order history and preferences
• Wallet balance and transaction records
2.3 Usage Information
• Pages visited and time spent on our platform
• Order frequency and restaurant preferences
• Device information and IP address
• Browser type and operating system
2.4 Location Information
• Delivery addresses for order fulfillment
• Approximate location based on IP address
• GPS location when using the installed mobile app experience (with permission)
3. How We Use Your Information
3.1. Service Provision: To process orders, coordinate deliveries, and manage your account.
3.2. Communication: To send order confirmations, delivery updates, and support messages.
3.3. Personalization: To recommend restaurants and improve your user experience.
3.4. Analytics: To analyze usage patterns and improve our services.
3.5. Security: To detect fraud and maintain platform security.
3.6. Legal Compliance: To comply with applicable laws and regulations.
3.7. Marketing: To send promotional communications (with your consent).
4. Information Sharing
4.1 Restaurant Partners
We share necessary order information with restaurant partners to fulfill your orders, including: customer name, delivery address, order details, and special instructions.
4.2 Service Providers
We may share information with third-party service providers for: payment processing, delivery services, email communications, and analytics.
4.3 Business Transfers
Information may be transferred in connection with mergers, acquisitions, or sales of business assets.
4.4 Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
5. Data Security
5.1. We implement industry-standard security measures to protect your information.
5.2. Payment information is encrypted and processed through secure payment gateways.
5.3. Access to personal information is limited to authorized personnel only.
5.4. We regularly review and update our security practices.
5.5. However, no method of transmission over the internet is 100% secure.
6. Data Retention
6.1. We retain your information as long as necessary to provide our services.
6.2. Order history and account information are retained for business and legal purposes.
6.3. You may request deletion of your account and personal information.
6.4. Some information may be retained for legal compliance or legitimate business interests.
7. Your Rights
7.1 Access and Correction
You can access and update your personal information through your account settings.
7.2 Data Portability
You can request a copy of your personal information in a machine-readable format.
7.3 Deletion
You can request deletion of your account and personal information, subject to legal requirements.
7.4 Opt-Out
You can opt out of marketing communications at any time through your account settings.
8. Cookies and Tracking
8.1. We use cookies to enhance your experience and analyze platform usage.
8.2. Essential cookies are required for basic functionality.
8.3. Analytics cookies help us understand how our platform is used.
8.4. Marketing cookies personalize content and advertisements.
8.5. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Changes to Privacy Policy
12.1. We may update this Privacy Policy from time to time.
12.2. Changes will be posted on this page with an updated revision date.
12.3. For significant changes, we will notify users through the Platform or email.
12.4. Continued use of the Platform after changes constitutes acceptance of the new policy.
13. Contact Information
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: privacy@lunchonline.us
Phone: (669) 200-3444
Address: 1401 21st ST, STE R, Sacramento, CA 95811
Privacy Officer: privacy@lunchonline.us
We will respond to your inquiry within 30 days.
14. Your Privacy Rights
14.1. Right to Know: You can request information about personal data we have collected about you.
14.2. Right to Delete: You can request deletion of your personal information, subject to applicable legal requirements.
14.3. Right to Opt-Out: You can opt-out of marketing communications and certain data processing activities.
14.4. We do not sell personal information as defined by applicable privacy laws.
This Privacy Policy is part of our agreement with you and governs your use of LunchOnLine.us services.