Frequently Asked Questions

Creating an account is simple! Click "Sign Up" on our homepage, select "Business Account," and follow the registration process. You'll need to provide your business information, add team members, and set up your payment method. The whole process takes less than 5 minutes.

You'll need your business name, address, contact information, and payment details. If you're setting up a team account, you'll also need email addresses for team members you want to invite.

You can place orders up to 30 days in advance for planning purposes, or as little as 30 minutes before delivery time, depending on restaurant preparation time and availability.

Yes! Group orders are one of our core features. You can set a deadline for team members to place their individual orders, and we'll consolidate them into a single delivery. Each person can customize their meal while you maintain oversight.

We currently serve businesses throughout the United States, with major coverage in major metropolitan areas including Sacramento, San Francisco Bay Area, Los Angeles, San Diego, and many other cities across the country. We're continuously expanding to new areas. Check your address during signup to confirm availability.

We coordinate with our restaurant partners to ensure timely delivery. You can track your order in real-time, and we provide estimated delivery times. Most orders arrive within 30-45 minutes of the scheduled time.

We accept all major credit cards, ACH transfers, and offer company billing accounts. All payments are processed securely through our wallet system, and you can set spending limits for team members.

The wallet system allows you to pre-fund your account and set spending limits. When employees order, the cost is deducted from the company wallet. This simplifies expense tracking and eliminates the need for reimbursement processes.

Restaurants can apply through our partnership program on our website. We review each application to ensure quality standards and compatibility with our platform. Once approved, we'll help you set up your menu and start receiving orders.

We look for restaurants with valid food permits, at least 6 months of operation, 4+ star ratings, capacity to handle multiple orders, and commitment to food quality. Delivery capability is preferred but not required.

The web app is mobile-friendly and can be installed on your home screen for an app-like experience. We are also preparing native mobile packaging through the Capacitor workflow, but published App Store and Google Play builds are not live yet.

If you experience any technical issues, contact our support team immediately via phone or email. We're available Monday-Friday, 8am-6pm PST, and will help resolve any problems quickly.

You can manage team members through your account dashboard. Simply go to "Team Management," where you can invite new members via email or remove existing ones. You can also set different permission levels.

Yes, you can set daily, weekly, or monthly spending limits for individual team members or departments. This helps manage budgets while giving employees flexibility in their choices.

Your dashboard provides detailed order history, spending analytics, and reports. You can filter by date range, team member, restaurant, and export data for accounting purposes.